Service Provider

Vancouver Coastal Health (VCH) - Vancouver

Delivers health care and support services through a network of health centres, hospitals, primary care clinics, residential care homes, and other facilities. Services include home and community care, mental health and substance use, health protection, public health, acute care, and other specialized programs. Free Take Home Naloxone Kits (Narcan) used to reverse the effects of overdoses from opioids (like fentanyl, heroin, methadone, morphine, and oxycodone), are available at all hospitals, public health units, mental health and substance use offices, and other facilities throughout the health authority region. Also offers Neighbourhood Needle Recovery Program in partnership with PHS Community Services Society; see that agency's listings for details. Responsible for service delivery on behalf of Ministry of Health (MOH). Office hours are 9 am to 5 pm Monday to Friday.

Website

www.vch.ca

Contact

Phone 1: 604-736-2033
Toll-free (outside Lower Mainland): 1-866-884-0888
Email: feedback@vch.ca

Address

Corporate Office, 11th Floor-601 West Broadway
Vancouver, BC, V5Z 4C2

Mailing Address

Corporate Office, 11th Floor-601 West Broadway
Vancouver, BC, V5Z 4C2

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54 services offered by: Vancouver Coastal Health (VCH) - Vancouver

Access and Assessment Centre (AAC)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of mental health and substance use services for Vancouver residents age 17 and over for non-urgent, urgent, and non-emergent intervention: goal is to provide optimal pathways for people to access the appropriate resources in a timely and client-centred way.

Provides a range of mental health and substance use services for Vancouver residents age 17 and over for non-urgent, urgent, and non-emergent intervention: goal is to provide optimal pathways for people to access the appropriate resources in a timely and client-centred way. Acts as the central point of access for all referrals to Community Mental Health Substance Use Services (MHSUS), Vancouver Coastal Health (VCH) in Vancouver. Also provides support, crisis intervention, and psychiatric consults. Provides services by walk-in, phone, outreach by clinical staff and psychiatrists, and mobile response through a partnership with Vancouver Police Department (Car 87). Is also a designated facility with the ability to directly admit to inpatient psychiatric units and can transfer clients to the emergency department as necessary. Service is provided by psychiatrists, registered nurses, registered psychiatric nurses, occupational therapists, and social workers. Free interpretation service is available in various languages. Accepts referral by self or other; can include health care professionals, police, hospital, family, friends, or the general public. Office hours are 7:30 am to 10 pm daily; walk-in hours are 7:30 am to 9:30 pm daily.
Website

www.vch.ca/en/location-service/access-and-assessment-centre-aac-vancouver-general-hospital
Address

Joseph and Rosalie Segal and Family Health Centre, 803 West 12th Avenue, Level 1 East Entrance
Vancouver, BC, V5Z 1N1
Acts as the central point of access for all referrals to Community Mental Health Substance Use Services (MHSUS), Vancouver Coastal Health (VCH) in Vancouver. Also provides support, crisis intervention, and psychiatric consults. Provides services by walk-in, phone, outreach by clinical staff and psychiatrists, and mobile response through a partnership with Vancouver Police Department (Car 87). Is also a designated facility with the ability to directly admit to inpatient psychiatric units and can transfer clients to the emergency department as necessary. Service is provided by psychiatrists, registered nurses, registered psychiatric nurses, occupational therapists, and social workers. Free interpretation service is available in various languages. Accepts referral by self or other; can include health care professionals, police, hospital, family, friends, or the general public. Office hours are 7:30 am to 10 pm daily; walk-in hours are 7:30 am to 9:30 pm daily.

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Mailing Address

Joseph and Rosalie Segal and Family Health Centre, 803 West 12th Avenue, Level 1 East Entrance
Vancouver, BC, V5Z 1N1

Contact

Phone 1: 604-675-3700

Fax: 604-675-3705

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Addiction Services - Vancouver (Downtown Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of health care and support services for adults ages 19 and up with addiction issues.

Provides a range of health care and support services for adults ages 19 and up with addiction issues. Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Open referral. Serves Vancouver. Service may be available in French, Mandarin, and Spanish, depending on staff availability. Free interpretation service is available for various languages. Hours are 9 am to 6 pm daily.
Website

www.vch.ca/en/location-service/addiction-medicine-downtown-community-health-centre
Address

Downtown Community Health Centre, 569 Powell Street
Vancouver, BC, V6A 1G8
Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Open referral. Serves Vancouver. Service may be available in French, Mandarin, and Spanish, depending on staff availability. Free interpretation service is available for various languages. Hours are 9 am to 6 pm daily.

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Mailing Address

Downtown Community Health Centre, 569 Powell Street
Vancouver, BC, V6A 1G8

Contact

Phone 1: 604-255-3151

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Addiction Services - Vancouver (Evergreen Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of health care and support services for adults ages 19 and up with addiction issues.

Provides a range of health care and support services for adults ages 19 and up with addiction issues. Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Open referral. Serves Vancouver. Hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/mental-health-substance-use-services-evergreen-community-health-centre
Address

Evergreen Community Health Centre, 3425 Crowley Drive
Vancouver, BC, V5R 6G3
Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Open referral. Serves Vancouver. Hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

Evergreen Community Health Centre, 3425 Crowley Drive
Vancouver, BC, V5R 6G3

Contact

Phone 1: 604-707-3620

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Addiction Services - Vancouver (Raven Song Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of health care and support services for adults ages 19 and up with addiction issues.

Provides a range of health care and support services for adults ages 19 and up with addiction issues. Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Open referral. Serves Vancouver. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/addiction-medicine-raven-song-mental-health-substance-use-team
Address

2450 Ontario Street
Vancouver, BC, V5T 4T7
Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Open referral. Serves Vancouver. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

3rd Floor-2450 Ontario Street
Vancouver, BC, V5T 4T7

Contact

Phone 1: 604-709-6400

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Addiction Services - Vancouver (South Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of health care and support services for adults ages 19 and up with addiction issues.

Provides a range of health care and support services for adults ages 19 and up with addiction issues. Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Serves South Vancouver residents (south of 41st avenue from Boundary to Granville, south of King Edward Avenue west of Granville). Hours are 8:30 am to 5 pm Monday to Friday. Access and Assessment Centre phone line hours are from 7:30 am to 11 pm daily.
Website

www.vch.ca/en/location/south-mental-health-and-substance-use-team
Address

South Mental Health and Addiction, 220-1200 West 73rd Avenue
Vancouver, BC, V6P 6G5
Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Serves South Vancouver residents (south of 41st avenue from Boundary to Granville, south of King Edward Avenue west of Granville). Hours are 8:30 am to 5 pm Monday to Friday. Access and Assessment Centre phone line hours are from 7:30 am to 11 pm daily.

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Mailing Address

South Mental Health and Addiction, 220-1200 West 73rd Avenue
Vancouver, BC, V6P 6G5

Contact

Phone 1: 604-266-6124

Fax: 604-266-7134

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Addiction Services - Vancouver (Three Bridges Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of health care and support services for adults ages 19 and up with addiction issues.

Provides a range of health care and support services for adults ages 19 and up with addiction issues. Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Offers take-home fentanyl test strips so drug users can check their drugs for contamination at home. Open referral. Serves Vancouver. Free interpretation is available for various languages. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/substance-use-services-three-bridges-community-health-centre-west-end
Address

Three Bridges Community Health Centre, 1128 Hornby Street
Vancouver, BC, V6Z 2L4
Services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Also provides counselling to individuals who are concerned about someone else's substance use. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Offers take-home fentanyl test strips so drug users can check their drugs for contamination at home. Open referral. Serves Vancouver. Free interpretation is available for various languages. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

Three Bridges Community Health Centre, 1128 Hornby Street
Vancouver, BC, V6Z 2L4

Contact

Phone 1: 604-331-8900

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Adult Mental Health Program - Vancouver (Goldcorp Centre for Mental Health)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness.

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness. Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Serves existing clients of Vancouver Community Mental Health Services. Free interpretation service is available for various languages. Access and Assessment Centre phone line hours are from 7:30 am to 11 pm daily. Office hours are 8:30 am to 5 pm Monday to Friday.
Website

www.vch.ca/en/location-service/northeast-adult-mental-health-team-goldcorp-centre-mental-health
Address

222-2750 East Hastings Street
Vancouver, BC, V5K 1Z9
Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Serves existing clients of Vancouver Community Mental Health Services. Free interpretation service is available for various languages. Access and Assessment Centre phone line hours are from 7:30 am to 11 pm daily. Office hours are 8:30 am to 5 pm Monday to Friday.

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Mailing Address

222-2750 East Hastings Street
Vancouver, BC, V5K 1Z9

Contact

Access and Assessment Centre: 604-675-3700

Administration: 604-675-3890

Fax: 604-675-3888

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Adult Mental Health Program - Vancouver (Raven Song Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness.

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness. Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Serves existing clients of Vancouver Community Mental Health Services. Transgender-friendly service. Service may be available in Cantonese and Spanish, depending on staff availability. Free interpretation service is available for various languages. Access and Assessment Centre phone line hours are from 7:30 am to 11 pm daily. Office hours are 8:30 am to 5 pm Monday to Friday.
Website

www.vch.ca/en/location-service/adult-mental-health-and-substance-use-team-raven-song-community-health-centre
Address

Raven Song Community Health Centre, 2450 Ontario Street
Vancouver, BC, V5T 4T7
Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Serves existing clients of Vancouver Community Mental Health Services. Transgender-friendly service. Service may be available in Cantonese and Spanish, depending on staff availability. Free interpretation service is available for various languages. Access and Assessment Centre phone line hours are from 7:30 am to 11 pm daily. Office hours are 8:30 am to 5 pm Monday to Friday.

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Mailing Address

Raven Song Community Health Centre, 3rd Floor-2450 Ontario Street
Vancouver, BC, V5T 4T7

Contact

Access and Assessment Centre: 604-675-3700

Administration: 604-872-8441

Fax: 604-873-6071

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Adult Mental Health Program - Vancouver (Robert and Lily Lee Family Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness.

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness. Transgender-friendly service. Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Access and Assessment Centre phone line hours are from 7:30 am to 9:30 pm daily. Office hours are 8:30 am to 5 pm Monday to Friday.
Website

www.vch.ca/en/location-service/grandview-woodlands-mental-health-substance-use-team-robert-lily-lee-community-health-centre
Address

Robert and Lily Lee Family Community Health Centre, 3rd Floor-1669 East Broadway
Vancouver, BC, V5N 1V9
Transgender-friendly service. Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre (AAC), physician, psychiatrist, or nurse practitioner. Access and Assessment Centre phone line hours are from 7:30 am to 9:30 pm daily. Office hours are 8:30 am to 5 pm Monday to Friday.

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Mailing Address

Robert and Lily Lee Family Community Health Centre, 3rd Floor-1669 East Broadway
Vancouver, BC, V5N 1V9

Contact

Access and Assessment Centre: 604-675-3700

Administration: 604-675-3990

Fax: 604-253-4280

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Adult Withdrawal Management Program (Detox)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Medically monitored inpatient detoxification unit for individuals 19 years and older who are experiencing acute withdrawal from substances.

Medically monitored inpatient detoxification unit for individuals 19 years and older who are experiencing acute withdrawal from substances. Provides 24-hour nursing care and a daily attending physician in order to ensure a safe, supportive environment. Accepts clients on opioid replacement therapy. Bed capacity is 18. Variable length of stay. Offers referrals to follow-up addiction treatment. Contact Intake Access Central-Detox Referral Line between 9 am and 7:45 pm to be added to the waitlist; a message may be left.
Website

www.vch.ca/en/location-service/withdrawal-management-george-pearson-centre
Address

780 West 57th Avenue, Ward 4
Vancouver, BC, V6P 1S1
Provides 24-hour nursing care and a daily attending physician in order to ensure a safe, supportive environment. Accepts clients on opioid replacement therapy. Bed capacity is 18. Variable length of stay. Offers referrals to follow-up addiction treatment. Contact Intake Access Central-Detox Referral Line between 9 am and 7:45 pm to be added to the waitlist; a message may be left.

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Mailing Address

780 West 57th Avenue, Ward 4
Vancouver, BC, V6P 1S1

Contact

Intake (Access Central): 1-866-658-1221

Phone 2: 604-322-8340

Fax: 604-322-8384

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Assertive Community Treatment (ACT) Team

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides treatment and support to people living with complex mental health and addiction issues who have not been well served by traditional systems of care.

Provides treatment and support to people living with complex mental health and addiction issues who have not been well served by traditional systems of care. Works with individuals who have been identified as needing additional, specialized, ongoing supports to assist in their recovery. Services include crisis assessment and intervention; illness management and recovery skills training; individual supportive therapy; addictions treatment; employment support services; administration and monitoring of medical prescriptions; supports for medical care, housing, benefits, and transportation; and case management. Office hours are 8 am to 4:30 pm Monday to Friday; program hours are 8 am to 8 pm seven days a week.
Website

www.vch.ca/en/location-service/vancouver-assertive-community-treatment-act-teams
Address

865 West 10th Avenue
Vancouver, BC, V5Z 1L7
Works with individuals who have been identified as needing additional, specialized, ongoing supports to assist in their recovery. Services include crisis assessment and intervention; illness management and recovery skills training; individual supportive therapy; addictions treatment; employment support services; administration and monitoring of medical prescriptions; supports for medical care, housing, benefits, and transportation; and case management. Office hours are 8 am to 4:30 pm Monday to Friday; program hours are 8 am to 8 pm seven days a week.

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Mailing Address

865 West 10th Avenue
Vancouver, BC, V5Z 1L7

Contact

Phone 1: 604-675-3000

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Banfield Pavilion

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Residential care facility for adults ages 19 and up with complex health care needs who require 24-hour care.

Residential care facility for adults ages 19 and up with complex health care needs who require 24-hour care. Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Referral required from Home and Community Care following a health care needs assessment; do not contact the facility directly. Monthly rate is up to 80 percent of client's after-tax income.
Website

www.vch.ca/locations-services/result?res_id=109
Address

Vancouver General Hospital, 2785 Ash Street
Vancouver, BC, V5Z 1M9
Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Referral required from Home and Community Care following a health care needs assessment; do not contact the facility directly. Monthly rate is up to 80 percent of client's after-tax income.

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Mailing Address

Banfield Pavilion, 855 West 12th Avenue
Vancouver, BC, V5Z 1M9

Contact

Phone 1: 604-875-4111

Home Health - Vancouver: 604-263-7377

Fax: 604-875-5426

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Central Addiction Intake Team (CAIT)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Central intake team provides access to supportive transitional living and treatment at Central City Lodge Addiction Recovery Program, New Dawn Recovery Home for Women, Pacifica Treatment Centre, Together We Can Addiction Recovery Centre, and Turning Point Recovery for individuals age 19 and over with substance use issues.

Central intake team provides access to supportive transitional living and treatment at Central City Lodge Addiction Recovery Program, New Dawn Recovery Home for Women, Pacifica Treatment Centre, Together We Can Addiction Recovery Centre, and Turning Point Recovery for individuals age 19 and over with substance use issues. Referral forms are available through each separate housing or treatment program and must be completed by a community counsellor or health care professional in collaboration with the client. Hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/service/central-addiction-intake-team-cait
Address

No address available
Referral forms are available through each separate housing or treatment program and must be completed by a community counsellor or health care professional in collaboration with the client. Hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

No mailing address available

Contact

Adults: 604-675-2455 Local 1

Youth: 604-675-2455 Local 2

Fax: 604-877-1504

Email: CentralAddictionIntakeTeam@vch.ca

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Child and Youth Mental Health - Vancouver (Cambie Street)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

The Youth Assertive Outreach Mental Health Team provides mental health/psychiatric assessments and therapeutic counselling to marginalized youth up to 18 years of age where attempts to engage with mainstream mental health services have not been successful.

The Youth Assertive Outreach Mental Health Team provides mental health/psychiatric assessments and therapeutic counselling to marginalized youth up to 18 years of age where attempts to engage with mainstream mental health services have not been successful. Youth may be in foster care, living independently, precariously housed, or experiencing homelessness or street involvement. Also provides support services including information and referral, education on mental health issues, and supportive group counselling. Individuals can self-refer or be referred by a family member. Intake is done through Child and Youth Mental Health for youth from age 6 to 18. Office hours are 9 am to 5 pm Monday to Friday. An Indigenous Youth Outreach team provides culturally appropriate mental health services to Indigenous youth aged 13 to 19 who live in or frequent the Downtown Eastside community in Vancouver, and who are seeking connection to Indigenous cultural and spiritual care supports. Referral forms are available online at: https://www.vch.ca/en/service/indigenous-health-outreach-iho#short-description--24196.
Website

www.vch.ca/en/service/youth-assertive-outreach-mental-health-team#short-description--5406
Address

200-550 Cambie Street
Vancouver, BC, V6B 2N7
Youth may be in foster care, living independently, precariously housed, or experiencing homelessness or street involvement. Also provides support services including information and referral, education on mental health issues, and supportive group counselling. Individuals can self-refer or be referred by a family member. Intake is done through Child and Youth Mental Health for youth from age 6 to 18. Office hours are 9 am to 5 pm Monday to Friday. An Indigenous Youth Outreach team provides culturally appropriate mental health services to Indigenous youth aged 13 to 19 who live in or frequent the Downtown Eastside community in Vancouver, and who are seeking connection to Indigenous cultural and spiritual care supports. Referral forms are available online at: https://www.vch.ca/en/service/indigenous-health-outreach-iho#short-description--24196.

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Mailing Address

200-550 Cambie Street
Vancouver, BC, V6B 2N7

Contact

Phone 1: 604-688-0551

Fax: 604-688-0553

Email: Indigenousoutreach@vch.ca

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Dogwood Lodge

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Residential care facility for adults ages 19 and up with complex health care needs who require 24-hour care; includes a specialty dementia unit.

Residential care facility for adults ages 19 and up with complex health care needs who require 24-hour care; includes a specialty dementia unit. Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Referral required from Home and Community Care following a health care needs assessment; do not contact the facility directly. Monthly rate is up to 80 percent of client's after-tax income.
Website

www.vch.ca/locations-services/result?res_id=48
Address

500 West 57th Avenue
Vancouver, BC, V6P 6E8
Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Referral required from Home and Community Care following a health care needs assessment; do not contact the facility directly. Monthly rate is up to 80 percent of client's after-tax income.

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Mailing Address

500 West 57th Avenue
Vancouver, BC, V6P 6E8

Contact

Phone 1: 604-324-6882

Home and Community Care - Vancouver: 604-263-7377

Fax: 604-324-7226

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Downtown Eastside Connections Clinic

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

A drop-in treatment centre for individuals struggling with illicit drug addiction and who have difficulty accessing mainstream services.

A drop-in treatment centre for individuals struggling with illicit drug addiction and who have difficulty accessing mainstream services. Physicians and pharmacists provide opioid replacement therapy, with clients assessed and receiving treatment within hours of check-in; also provide medication for other conditions that are prevalent in this population, such as HIV, hepatitis C, and psychiatric illnesses. Patients go to the clinic daily for treatment and after an average of three months, once they are stabilized, will be connected to follow-up care through other longer-term health services. Hours are 8:30 am to 5:30 pm daily; no appointment required.
Website

www.vch.ca/en/location-service/addiction-medicine-downtown-eastside-connections-clinic
Address

623 Powell Street
Vancouver, BC, V6A 1H2
Physicians and pharmacists provide opioid replacement therapy, with clients assessed and receiving treatment within hours of check-in; also provide medication for other conditions that are prevalent in this population, such as HIV, hepatitis C, and psychiatric illnesses. Patients go to the clinic daily for treatment and after an average of three months, once they are stabilized, will be connected to follow-up care through other longer-term health services. Hours are 8:30 am to 5:30 pm daily; no appointment required.

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Mailing Address

623 Powell Street
Vancouver, BC, V6A 1H2

Contact

Phone 1: 604-675-3600

After-hours (Access Central): 1-866-658-1221

Fax: 604-675-3610

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Falls Prevention Clinic

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Offers falls risk assessment, comprehensive geriatric assessment, and individualized recommendations for falls prevention to adults ages 65 and over.

Offers falls risk assessment, comprehensive geriatric assessment, and individualized recommendations for falls prevention to adults ages 65 and over. Eligible individuals are community-dwelling (including assisted living facilities); have had at least one fall in the previous 12 months; have not been diagnosed with Alzheimer's disease, dementia, or any progressive neurological conditions; and are able to walk at least 10 metres (with or without an assistive device). Service is provided in English; interpreter services are available. Referral is required from a family physician; a referral form is available online. Hours are 9 am to 5 pm Monday to Friday.
Website

fallsclinic.ca
Address

VGH Research Pavilion, 828 West 10th Avenue
Vancouver, BC, V5Z 1M9
Eligible individuals are community-dwelling (including assisted living facilities); have had at least one fall in the previous 12 months; have not been diagnosed with Alzheimer's disease, dementia, or any progressive neurological conditions; and are able to walk at least 10 metres (with or without an assistive device). Service is provided in English; interpreter services are available. Referral is required from a family physician; a referral form is available online. Hours are 9 am to 5 pm Monday to Friday.

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Mailing Address

VGH Research Pavilion, 828 West 10th Avenue
Vancouver, BC, V5Z 1M9

Contact

Phone 1: 604-875-4111 Local 69611

Fax: 604-875-5129

Email: fallsclinicadmin@hiphealth.ca

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Family Involvement and Support Program

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides support, counselling, information, and referrals to mental health services for clients and their friends and families.

Provides support, counselling, information, and referrals to mental health services for clients and their friends and families. Services for friends and families include mental wellness information and educational materials, family education and support groups, and direct mental health and wellness support for families having difficulty with the mental health system of care. Also provides education to other Vancouver mental health service providers. Provides training and education to VCH staff, develops and implements new programs for families, and consults with families, mental health clients, and staff to address any concerns around mental health services. Coordinators work out of various VCH locations; hours vary.

Coordinators:
For Vancouver clients in short-term hospital stays, contact Andrea Sierralta, 604-290-3817, andrea.sierralta@vch.ca
For Vancouver clients in long-term hospital stays or hospital-like settings, contact Tau-Yee Lau, 236-885-8169, taoyee.lau@vch.ca
For all other Vancouver clients, contact Isabella Mori, 604-314-9032, isabella.mori@vch.ca
Website

www.vch.ca/en/service/family-support-and-involvement-program
Address

No address available
Services for friends and families include mental wellness information and educational materials, family education and support groups, and direct mental health and wellness support for families having difficulty with the mental health system of care. Also provides education to other Vancouver mental health service providers. Provides training and education to VCH staff, develops and implements new programs for families, and consults with families, mental health clients, and staff to address any concerns around mental health services. Coordinators work out of various VCH locations; hours vary.

Coordinators:
For Vancouver clients in short-term hospital stays, contact Andrea Sierralta, 604-290-3817, andrea.sierralta@vch.ca
For Vancouver clients in long-term hospital stays or hospital-like settings, contact Tau-Yee Lau, 236-885-8169, taoyee.lau@vch.ca
For all other Vancouver clients, contact Isabella Mori, 604-314-9032, isabella.mori@vch.ca

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Mailing Address

200-520 West 6th Avenue
Vancouver, BC, V5Z 4H5

Contact

Program Manager: 778-879-3293

Email: Jennifer.Glasgow@vch.ca

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Gastown Vocational Services

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides vocational/employment programs to assist youth and adults aged 16 to 64 with mental health disabilities reach their volunteer, employment, and educational goals.

Provides vocational/employment programs to assist youth and adults aged 16 to 64 with mental health disabilities reach their volunteer, employment, and educational goals. Services include psychological assessment, work-readiness skill training, career planning, education support, job placements, job search assistance, and employment counselling. Participants must have a mental health diagnosis, be seeing a medical professional for mental health support, be legally able to work in Canada, and live in Vancouver. Office hours are 9 am to 5 pm Monday to Friday.
Website

https://www.gvssupport.ca
Address

Goldcorp Mental Health Centre, 288-2750 East Hastings Street
Vancouver, BC, V5K 1Z9
Services include psychological assessment, work-readiness skill training, career planning, education support, job placements, job search assistance, and employment counselling. Participants must have a mental health diagnosis, be seeing a medical professional for mental health support, be legally able to work in Canada, and live in Vancouver. Office hours are 9 am to 5 pm Monday to Friday.

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Mailing Address

Goldcorp Mental Health Centre, 288-2750 East Hastings Street
Vancouver, BC, V5K 1Z9

Contact

Phone 1: 604-675-2535

Fax: 604-683-5099

Email: infoGVS@vch.ca

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Harm Reduction Services - Vancouver (Robert and Lily Lee Family Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides harm reduction supplies, along with harm reduction education and referrals to health services, addictions services, and other social supports.

Provides harm reduction supplies, along with harm reduction education and referrals to health services, addictions services, and other social supports. Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Offers take-home fentanyl test strips so individuals can check their drugs for contamination at home. An episodic overdose prevention service (e-OPS) provides a place where people who inject drugs can be safely monitored and treated immediately if they overdose. Provides safer sex supplies, including condoms. Serves Vancouver. Hours are 10 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/harm-reduction-supplies-needle-distribution-site-robert-and-lily-lee-family-chc
Address

Robert and Lily Lee Family Community Health Centre, 1669 East Broadway
Vancouver, BC, V5N 1V9
Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Offers take-home fentanyl test strips so individuals can check their drugs for contamination at home. An episodic overdose prevention service (e-OPS) provides a place where people who inject drugs can be safely monitored and treated immediately if they overdose. Provides safer sex supplies, including condoms. Serves Vancouver. Hours are 10 am to 4:30 pm Monday to Friday.

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Mailing Address

Robert and Lily Lee Family Community Health Centre, 310-1669 East Broadway
Vancouver, BC, V5N 1V9

Contact

Phone 1: 604-675-3980

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Home Health and Community Care Intake - Vancouver

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides central intake services for home health care which offers health care and support services to adults with acute, chronic, palliative, or rehabilitative health care needs; an intake assessment is required to assess eligibility.

Provides central intake services for home health care which offers health care and support services to adults with acute, chronic, palliative, or rehabilitative health care needs; an intake assessment is required to assess eligibility. Also supports the transition from hospital release to home life via the Transition Services Coordinator who facilitates patient discharge planning from acute to community care; available from 8:30 am to 4:30 pm seven days a week.
Home Support provides assistance with medications, bathing, and dressing for clients who are ill or recovering from illness or surgery, have physical disabilities, require personal assistance or respite for a caregiver, or need end-of-life care. Nursing Services may include assessment, education, counselling, and medical and surgical care at home. Physiotherapy and Occupational Therapy referrals are for clients who have a physical disability, are recovering from surgery or hospital stay, or who need rehabilitation or therapy to stay at home. Also provides assessment for access to Adult Day Services (day respite, health monitoring, therapeutic and recreational activities, and community bathing programs). Does assessment for Choice in Supports for Independent Living (CSIL) which provides eligible home support clients with direct funds to hire, schedule, and supervise their own home support services. Also handles intake for publicly funded Assisted Living and Residential Care Facilities. Assisted Living provides semi-independent housing for older adults or persons with disabilities who require assistance with day-to-day activities such as medications, bathing, or life skills. Housing is intended for people who are able to make a range of decisions that allow them to live safely in a supportive, semi-independent environment. Residential Care Facilities provide housing for persons with complex health care needs who require 24-hour care due to physical disability or mental or behavioural conditions such as dementia. Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Publicly funded bed fees are a monthly rate up to 80 percent of client's after-tax income.
Other home health services available may include personal care, medication assistance, respite care, nutrition consultation, and health education. Also provides access to other specialty home health services. Also provides access to specialty programs and services provided throughout the health authority. Local Home and Community Care offices can be found here: www.vch.ca/en/locations. Serves Vancouver residents. Intake hours are 8:30 am to 6 pm Monday to Friday. Office hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/health-topics/home-and-community-care
Address

No address available
Also supports the transition from hospital release to home life via the Transition Services Coordinator who facilitates patient discharge planning from acute to community care; available from 8:30 am to 4:30 pm seven days a week.
Home Support provides assistance with medications, bathing, and dressing for clients who are ill or recovering from illness or surgery, have physical disabilities, require personal assistance or respite for a caregiver, or need end-of-life care. Nursing Services may include assessment, education, counselling, and medical and surgical care at home. Physiotherapy and Occupational Therapy referrals are for clients who have a physical disability, are recovering from surgery or hospital stay, or who need rehabilitation or therapy to stay at home. Also provides assessment for access to Adult Day Services (day respite, health monitoring, therapeutic and recreational activities, and community bathing programs). Does assessment for Choice in Supports for Independent Living (CSIL) which provides eligible home support clients with direct funds to hire, schedule, and supervise their own home support services. Also handles intake for publicly funded Assisted Living and Residential Care Facilities. Assisted Living provides semi-independent housing for older adults or persons with disabilities who require assistance with day-to-day activities such as medications, bathing, or life skills. Housing is intended for people who are able to make a range of decisions that allow them to live safely in a supportive, semi-independent environment. Residential Care Facilities provide housing for persons with complex health care needs who require 24-hour care due to physical disability or mental or behavioural conditions such as dementia. Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Publicly funded bed fees are a monthly rate up to 80 percent of client's after-tax income.
Other home health services available may include personal care, medication assistance, respite care, nutrition consultation, and health education. Also provides access to other specialty home health services. Also provides access to specialty programs and services provided throughout the health authority. Local Home and Community Care offices can be found here: www.vch.ca/en/locations. Serves Vancouver residents. Intake hours are 8:30 am to 6 pm Monday to Friday. Office hours are 8:30 am to 4:30 pm Monday to Friday.

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Mailing Address

No mailing address available

Contact

Intake (Home and Community Care Access): 604-263-7377

Hospice Palliative Care Services Line: 604-263-7255

Fax: 604-267-3419

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Indigenous Crisis Response Team (ICRT)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides wholistic non-police crisis response services for individuals ages 17 and over who reside in or frequent the Downtown Eastside community in Vancouver.

Provides wholistic non-police crisis response services for individuals ages 17 and over who reside in or frequent the Downtown Eastside community in Vancouver. Exemptions are made for ages 16 and under in special circumstances. Leading with cultural safety, ICRT provides same day mobile mental health and wellness crisis response services for people who may be experiencing or nearing a mental health crisis and who may or may not actively use substances. Eligible individuals are those who require an urgent in-person intervention that cannot be provided by a regular care team or another crisis service. The team travels to a person's location. Service is not for people who are actively putting their own lives, or the physical safety of others, at risk; for emergency, call 9-1-1 or visit the nearest hospital. In addition, ICRT provides critical incident and stress debriefing, wellness checks, short-term follow-up, connection to Indigenous cultural supports, and system navigation. A referral form is available online. Serves Vancouver. Hours of operation are 8 am to 6 pm Monday to Friday.
Website

www.vch.ca/en/service/indigenous-crisis-response-team-icrt#wysiwyg--140676
Address

Vancouver, BC
Exemptions are made for ages 16 and under in special circumstances. Leading with cultural safety, ICRT provides same day mobile mental health and wellness crisis response services for people who may be experiencing or nearing a mental health crisis and who may or may not actively use substances. Eligible individuals are those who require an urgent in-person intervention that cannot be provided by a regular care team or another crisis service. The team travels to a person's location. Service is not for people who are actively putting their own lives, or the physical safety of others, at risk; for emergency, call 9-1-1 or visit the nearest hospital. In addition, ICRT provides critical incident and stress debriefing, wellness checks, short-term follow-up, connection to Indigenous cultural supports, and system navigation. A referral form is available online. Serves Vancouver. Hours of operation are 8 am to 6 pm Monday to Friday.

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Mailing Address

No mailing address available

Contact

Phone 1: 604-219-9384

Fax: 236-429-3671

Email: icrt@vch.ca

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Insite

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

A clean and safe, supervised injection site that provides booths where clients inject pre-obtained illicit drugs under the supervision of nurses and non-clinical mental health workers; accessible to injection drug users who are not well connected to health care services; use more than one drug; experience both addiction and mental illness; have a history of trauma; are homeless, live in shelters, or live in substandard housing; are of Aboriginal descent; and have been unsuccessful in overcoming drug addiction.

A clean and safe, supervised injection site that provides booths where clients inject pre-obtained illicit drugs under the supervision of nurses and non-clinical mental health workers; accessible to injection drug users who are not well connected to health care services; use more than one drug; experience both addiction and mental illness; have a history of trauma; are homeless, live in shelters, or live in substandard housing; are of Aboriginal descent; and have been unsuccessful in overcoming drug addiction. Aims to prevent overdose fatalities, reduce HIV risk, increase access to addiction treatment services, and improve public order. Nurses and non-clinical staff are available to respond to overdoses and meet the health care needs of clients; they provide education, wound care, overdose intervention, counselling, and referrals to community resources such as housing, residential detox, and recovery programs. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Clients must be at least 16 years of age and have a history of injection drug use. Clients must bring their own drugs and remain in possession of them at all times; no inhalation of drugs is permitted. Also offers free, anonymous testing of opioids and all substances for fentanyl and other contaminants, as well as take-home fentanyl test strips; hours are 10 am to 12 noon, and 2 pm to 4 pm Monday to Friday. Operated in partnership with PHS Community Services Society. Site hours are 9 am to 2 am.

Provides free Take Home Naloxone Kits (Narcan) that can be used to reverse the effects of overdoses from opioids like heroin, methadone, morphine, oxycodone, and fentanyl.
Website

www.vch.ca/en/location/insite
Address

139 East Hastings Street
Vancouver, BC, V6A 1N5
Aims to prevent overdose fatalities, reduce HIV risk, increase access to addiction treatment services, and improve public order. Nurses and non-clinical staff are available to respond to overdoses and meet the health care needs of clients; they provide education, wound care, overdose intervention, counselling, and referrals to community resources such as housing, residential detox, and recovery programs. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Clients must be at least 16 years of age and have a history of injection drug use. Clients must bring their own drugs and remain in possession of them at all times; no inhalation of drugs is permitted. Also offers free, anonymous testing of opioids and all substances for fentanyl and other contaminants, as well as take-home fentanyl test strips; hours are 10 am to 12 noon, and 2 pm to 4 pm Monday to Friday. Operated in partnership with PHS Community Services Society. Site hours are 9 am to 2 am.

Provides free Take Home Naloxone Kits (Narcan) that can be used to reverse the effects of overdoses from opioids like heroin, methadone, morphine, oxycodone, and fentanyl.

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Mailing Address

139 East Hastings Street
Vancouver, BC, V6A 1N5

Contact

Phone 1: 604-OUR-SITE (604-687-7483)

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Intensive Case Management Teams (ICMT)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides outreach support for people who experience severe substance abuse problems, chronic unmet medical needs, and multiple barriers for accessing services.

Provides outreach support for people who experience severe substance abuse problems, chronic unmet medical needs, and multiple barriers for accessing services. Aim is to stabilize clients and connect them to appropriate long-term services. There is an inner-city intensive case management teams (ICMT) with referrals from VCH partners and St Paul's Hospital. The women's ICMT also accepts referrals from partnered community organizations; email is WomensICMT@vch.ca. Hours are 8:30 am to 4:30 pm Monday to Saturday.
Website

vch.ca/en/location-service/intensive-case-management-teams-icmt-heatley-community-health-centre
Address

Heatley Community Health Centre, 330 Heatley Avenue
Vancouver, BC, V6A 3G3
Aim is to stabilize clients and connect them to appropriate long-term services. There is an inner-city intensive case management teams (ICMT) with referrals from VCH partners and St Paul's Hospital. The women's ICMT also accepts referrals from partnered community organizations; email is WomensICMT@vch.ca. Hours are 8:30 am to 4:30 pm Monday to Saturday.

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Mailing Address

Heatley Community Health Centre, 330 Heatley Avenue
Vancouver, BC, V6A 3G3

Contact

Innercity ICMT (cell): 604-290-2335

Women’s ICMT (cell): 778-866-3827

Fax: 604-297-9673

Email: HeatleyICMT@vch.ca

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Intensive Health and Outreach Team (IHOT)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides low-barrier interim health care, psychosocial support, and help accessing longer-term health services to people in the Vancouver inner city who are unhoused or newly housed.

Provides low-barrier interim health care, psychosocial support, and help accessing longer-term health services to people in the Vancouver inner city who are unhoused or newly housed. Accepts referrals from self or others. Walk-in hours are 10 am to 4 pm Mondays and Thursdays. Phone line is open 8 am to 6:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/vancouver-intensive-health-outreach-team-molson-overdose-prevention-site
Address

Episodic Care Clinic at the Molson Overdose Prevention Site, 166 East Hastings Street
Vancouver, BC, V6A 1N4
Accepts referrals from self or others. Walk-in hours are 10 am to 4 pm Mondays and Thursdays. Phone line is open 8 am to 6:30 pm Monday to Friday.

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Mailing Address

Episodic Care Clinic at the Molson Overdose Prevention Site, 166 East Hastings Street
Vancouver, BC, V6A 1N4

Contact

Phone 1: 604-839-0179

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Lily's Community Health Centre

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

An integrated health centre provides free one-stop primary care, mental health and substance use services, harm reduction and addictions support, and specialized care to Vancouver's Downtown Eastside.

An integrated health centre provides free one-stop primary care, mental health and substance use services, harm reduction and addictions support, and specialized care to Vancouver's Downtown Eastside. Provides culturally-inclusive health care acknowledging the importance of Elders and Indigenous healing in the health of First Nations patients. Wraparound services include an integrated care team made up of social workers, counsellors, peers, community liaison workers, physicians, nurses, psychiatrists, and nurse practitioners. Elders are also part of the primary care team. Clients work directly with a Care Coordinator.
Website

www.vch.ca/en/location/lilys-community-health-centre
Address

38 West Hastings Street
Vancouver, BC, V6B 1G4
Provides culturally-inclusive health care acknowledging the importance of Elders and Indigenous healing in the health of First Nations patients. Wraparound services include an integrated care team made up of social workers, counsellors, peers, community liaison workers, physicians, nurses, psychiatrists, and nurse practitioners. Elders are also part of the primary care team. Clients work directly with a Care Coordinator.

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Mailing Address

38 West Hastings Street
Vancouver, BC, V6B 1G4

Contact

Phone 1: 604-215-4225

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Lung Transplant Support Group

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides support for patients and families awaiting a lung transplant, and for those who have already received a transplant.

Provides support for patients and families awaiting a lung transplant, and for those who have already received a transplant. Offers ongoing education about transplantation.
Address

Gordon and Leslie Diamond Health Care Centre, VGH Pre-Transplant Clinic, 5th Floor-2775 Laurel Street
Vancouver, BC, V5Z 1M9
Offers ongoing education about transplantation.

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Mailing Address

Gordon and Leslie Diamond Health Care Centre, VGH Pre-Transplant Clinic, 5th Floor-2775 Laurel Street
Vancouver, BC, V5Z 1M9

Contact

Phone 1: 604-875-5182

Phone 2: 1-855-875-5182

Fax: 604-875-5236

Email: carol.storseth@vch.ca

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Mental Health Team - Vancouver (Three Bridges Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness.

Multidisciplinary team provides individual and group mental health rehabilitation services to adults with serious and persistent mental illness. Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre, physician, psychiatrist, or nurse practitioner. Serves existing clients of Vancouver Community Mental Health Services. Free interpretation service available for various languages. Access and Assessment Centre (AAC) phone line hours are from 7:30 am to 10 pm daily; AAC walk-in hours are 7:30 am to 9:30 pm. Administration hours are 8 am to 5 pm Monday to Friday.
Website

www.vch.ca/en/location-service/west-end-mental-health-team-three-bridges-community-health-centre-west-end
Address

1128 Hornby Street
Vancouver, BC, V6Z 2L4
Services include psychiatric assessment and treatment, individual and group therapy, and rehabilitation services. Rehabilitation involves skill development, coaching, education, and mentoring in areas such as home management, community living, interpersonal relationships, illness and self-management, volunteering, returning to school, work, recreation, and leisure. Services may involve the client's significant other/family if appropriate. Referral required through Access and Assessment Centre, physician, psychiatrist, or nurse practitioner. Serves existing clients of Vancouver Community Mental Health Services. Free interpretation service available for various languages. Access and Assessment Centre (AAC) phone line hours are from 7:30 am to 10 pm daily; AAC walk-in hours are 7:30 am to 9:30 pm. Administration hours are 8 am to 5 pm Monday to Friday.

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Mailing Address

1128 Hornby Street
Vancouver, BC, V6Z 2L4

Contact

Access and Assessment Centre: 604-675-3700

Administration: 604-331-8904

Fax: 604-681-7319

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Mental Health and Substance Use Outpatient Services

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides short-term outpatient services to adults who live with mental illness and/or substance use issues in Vancouver.

Provides short-term outpatient services to adults who live with mental illness and/or substance use issues in Vancouver. Services include assessment, psychiatric consultation, one-on-one support, care coordination, and time-limited group therapy treatment. Referral required through the Access and Assessment Centre (AAC). Hours are 8:30 am to 6:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/mental-health-substance-use-outpatient-services-vancouver-general-hospital
Address

Joseph and Rosalie Segal and Family Health Centre, 2nd Floor-803 West 12th Avenue
Vancouver, BC, V5Z 1N1
Services include assessment, psychiatric consultation, one-on-one support, care coordination, and time-limited group therapy treatment. Referral required through the Access and Assessment Centre (AAC). Hours are 8:30 am to 6:30 pm Monday to Friday.

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Mailing Address

Joseph and Rosalie Segal and Family Health Centre, 2nd Floor-803 West 12th Avenue
Vancouver, BC, V5Z 1N1

Contact

Phone 1: 604-675-3710

Access and Assessment (7:30 am to 10 pm daily): 604-675-3700

Fax: 604-675-3715

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Mental Health and Substance Use Services - Vancouver (Lily's Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a range of health care and support services for adults ages 19 and up with mental health and substance use challenges.

Provides a range of health care and support services for adults ages 19 and up with mental health and substance use challenges. Mental Health teams provide community-based assessment and treatment to adults who are diagnosed with a major mental illness and experiencing significant problems that interfere with their functioning in daily life. Substance use services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Methadone maintenance program is available on a first-come, first-served basis. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Referral accepted from self or other. Serves Vancouver's Downtown Eastside, Gastown, and Strathcona. Service may be available in Cantonese, French, and Spanish, depending on staff availability. Free interpretation service is available for various languages. Hours are 9 am to 6 pm Monday to Friday.
Website

www.vch.ca/en/location-service/groundspring-mental-health-and-substance-use-lilys-community-health-centre
Address

38 West Hastings Street
Vancouver, BC, V6B 1G4
Mental Health teams provide community-based assessment and treatment to adults who are diagnosed with a major mental illness and experiencing significant problems that interfere with their functioning in daily life. Substance use services include assessment, treatment, counselling, education, and referral to community resources. Supports clients who are enrolled in a methadone maintenance program, and provides access to treatment programs. Provides clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up. Methadone maintenance program is available on a first-come, first-served basis. In addition, provides access to other specialty substance use services. Also provides safe disposal of needles and other injection supplies, and safer injection, smoking, and sex supplies. Referral accepted from self or other. Serves Vancouver's Downtown Eastside, Gastown, and Strathcona. Service may be available in Cantonese, French, and Spanish, depending on staff availability. Free interpretation service is available for various languages. Hours are 9 am to 6 pm Monday to Friday.

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Mailing Address

38 West Hastings Street
Vancouver, BC, V6B 1G4

Contact

Phone 1: 604-253-4401

Fax: 604-253-5194

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Mobile Crisis De-escalation Team (MoDe)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides non-police same-day mental health and substance use crisis support to individuals ages 17 and over requiring an urgent in-person intervention that cannot be provided by their regular care team or an alternate crisis service.

Provides non-police same-day mental health and substance use crisis support to individuals ages 17 and over requiring an urgent in-person intervention that cannot be provided by their regular care team or an alternate crisis service. The team travels to the person's location. A person may be experiencing or nearing a mental health crisis, and may or may not actively use substances. Services include assessment, intervention, referral to health services, and short-term follow-up support. Accepts referrals from pre-identified community service providers, such as shelters, outreach teams, and community centres. Service is not for people who are actively putting their own lives, or the physical safety of others, at risk; for emergency, call 9-1-1 or visit the nearest hospital. Serves Vancouver. Hours are 8:30 am to 7 pm Monday to Friday.
Website

www.vch.ca/en/service/vancouver-mobile-crisis-de-escalation-team-mode#wysiwyg--124956
Address

No address available
The team travels to the person's location. A person may be experiencing or nearing a mental health crisis, and may or may not actively use substances. Services include assessment, intervention, referral to health services, and short-term follow-up support. Accepts referrals from pre-identified community service providers, such as shelters, outreach teams, and community centres. Service is not for people who are actively putting their own lives, or the physical safety of others, at risk; for emergency, call 9-1-1 or visit the nearest hospital. Serves Vancouver. Hours are 8:30 am to 7 pm Monday to Friday.

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Mailing Address

Vancouver, BC

Contact

No contact information available

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Molson Overdose Prevention Site (MOPS) and Lab

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Overdose prevention site provides a place where people who use drugs can be safely monitored and treated immediately if they overdose.

Overdose prevention site provides a place where people who use drugs can be safely monitored and treated immediately if they overdose. Provides safer drug use supplies, along with harm reduction education and referrals to health services, addictions services, and other social supports. Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Provides hydromorphone tablets for 50 clients with severe opioid use disorder to crush and inject. Provides opioid users with free Take Home Naloxone Kits (Narcan) that can be used to reverse the effects of overdoses from opioids like fentanyl, heroin, methadone, morphine, and oxycodone. Offers take-home fentanyl test strips so drug users can check their drugs for contamination at home. Also offers a learning lab with regular training and workshops on how to administer naloxone and how to set up overdose prevention services. Hours are 7 am to 10:30 pm Monday to Friday. Operated in partnership with PHS Community Services Society.
Website

www.vch.ca/en/location/molson-overdose-prevention-site-mops
Address

Molson Bank Building, 166 East Hastings Street
Vancouver, BC, V6A 1N4
Provides safer drug use supplies, along with harm reduction education and referrals to health services, addictions services, and other social supports. Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Provides safer drug use supplies such as crack pipe mouthpiece and screens, and injection supplies. Provides hydromorphone tablets for 50 clients with severe opioid use disorder to crush and inject. Provides opioid users with free Take Home Naloxone Kits (Narcan) that can be used to reverse the effects of overdoses from opioids like fentanyl, heroin, methadone, morphine, and oxycodone. Offers take-home fentanyl test strips so drug users can check their drugs for contamination at home. Also offers a learning lab with regular training and workshops on how to administer naloxone and how to set up overdose prevention services. Hours are 7 am to 10:30 pm Monday to Friday. Operated in partnership with PHS Community Services Society.

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Mailing Address

Molson Bank Building, 166 East Hastings Street
Vancouver, BC, V6A 1N4

Contact

Email: molsonops@phs.ca

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Older Adult Mental Health and Substance Use (MHSU) Services

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides specialist support and treatment to older adults aged 65 and older, with mental health, substance use, and concurrent disorders or conditions that co-exist with a combination of age-related psychological, cognitive, functional, physical, and social needs.

Provides specialist support and treatment to older adults aged 65 and older, with mental health, substance use, and concurrent disorders or conditions that co-exist with a combination of age-related psychological, cognitive, functional, physical, and social needs. This includes treatment for recently developed mood-related symptoms, anxiety, psychosis and/or problematic substance use; enduring mental illness and/or substance use disorder and the coexistence of impairments in multiple domains related to the aging process: physical, cognitive, social and functional, which complicate their psychiatric care and are complicated by poor primary treatment response, risk of relapse, or poor treatment adherence. Also serves individuals of any age with complex behavioural and/or psychological symptoms associated with progressive dementia. Does not serve individuals with cognitive impairment and behavioural and/or psychological symptoms specifically related to a non-progressive neurocognitive disorder, such as that associated with acquired brain injuries. Does not offer stand-alone capacity assessments; does not offer crisis services. Referral required from health-care providers, who can download the online form. Community members wanting to learn more about a referral to the program can call this office. Hours are 8:30 am to 4:30 pm Monday to Friday.
Website

www.vch.ca/en/location-service/older-adult-mental-health-and-substance-use-services-vancouver
Address

200-4088 Cambie Street
Vancouver, BC, V5Z 2X8
This includes treatment for recently developed mood-related symptoms, anxiety, psychosis and/or problematic substance use; enduring mental illness and/or substance use disorder and the coexistence of impairments in multiple domains related to the aging process: physical, cognitive, social and functional, which complicate their psychiatric care and are complicated by poor primary treatment response, risk of relapse, or poor treatment adherence. Also serves individuals of any age with complex behavioural and/or psychological symptoms associated with progressive dementia. Does not serve individuals with cognitive impairment and behavioural and/or psychological symptoms specifically related to a non-progressive neurocognitive disorder, such as that associated with acquired brain injuries. Does not offer stand-alone capacity assessments; does not offer crisis services. Referral required from health-care providers, who can download the online form. Community members wanting to learn more about a referral to the program can call this office. Hours are 8:30 am to 4:30 pm Monday to Friday.

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200-4088 Cambie Street
Vancouver, BC, V5Z 2X8

Contact

Phone 1: 604-873-6733

Fax: 604-872-0254

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Onsite Detox

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Residential detox facility staffed 24-hours by health care support workers.

Residential detox facility staffed 24-hours by health care support workers. Provides 12 private rooms, 12-hour nursing care, assessment, and referrals to post-detox treatment and recovery resources. Offers withdrawal management for most substances, except alcohol and benzodiazepines. Serves adults aged 19 and over, except pregnant women, or people with a history of uncontrolled seizures. Priority is given to people registered with Insite, apply through the intake worker at Insite; clients from other referral sources are welcome as space permits.
Website

www.vch.ca/en/location/onsite-detox-facility
Address

2nd Floor-Insite, 137 East Hastings Street
Vancouver, BC, V6A 1N5
Provides 12 private rooms, 12-hour nursing care, assessment, and referrals to post-detox treatment and recovery resources. Offers withdrawal management for most substances, except alcohol and benzodiazepines. Serves adults aged 19 and over, except pregnant women, or people with a history of uncontrolled seizures. Priority is given to people registered with Insite, apply through the intake worker at Insite; clients from other referral sources are welcome as space permits.

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Mailing Address

2nd Floor-Insite, 137 East Hastings Street
Vancouver, BC, V6A 1N5

Contact

Phone 1: 604-803-3507

Fax: 604-681-2217

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Onsite Transitional Housing

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides transitional housing and recovery support to people who have completed withdrawal management and are working on post-detox plans, such as treatment and housing.

Provides transitional housing and recovery support to people who have completed withdrawal management and are working on post-detox plans, such as treatment and housing. Offers 18 beds, in private rooms with washrooms, including a women-only section. Serves adults ages 19 and over. Maximum stay is three months. Accepts individuals on opioid agonist treatment (OAT). Referrals through Access Central Detox Referral Line. Offered in partnership with PHS Community Services Society.
Website

www.vch.ca/en/location-service/detox-services-onsite
Address

3rd Floor-Insite, 137 East Hastings Street
Vancouver, BC, V6A 1N5
Offers 18 beds, in private rooms with washrooms, including a women-only section. Serves adults ages 19 and over. Maximum stay is three months. Accepts individuals on opioid agonist treatment (OAT). Referrals through Access Central Detox Referral Line. Offered in partnership with PHS Community Services Society.

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Mailing Address

3rd Floor-Insite, 137 East Hastings Street
Vancouver, BC, V6A 1N5

Contact

Phone 1: 604-687-7483 Local 5

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Primary Care Clinic - Vancouver (Three Bridges Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides primary care health services by an interdisciplinary team to marginalized populations residing in the West End, Yaletown, Fairview Slopes, False Creek, South Granville, downtown Vancouver business district, and Downtown South.

Provides primary care health services by an interdisciplinary team to marginalized populations residing in the West End, Yaletown, Fairview Slopes, False Creek, South Granville, downtown Vancouver business district, and Downtown South. Clients tend to not have a primary care physician, and/or may have challenges accessing traditional health services. Clients seeking assessment for methadone and suboxone starts should arrive at 12 noon to obtain appointments between 1 pm and 3 pm Monday to Friday, or inquire about alternative times. Clients may or may not have Medical Services Plan (MSP) coverage; walk-in clients will go through intake to become a patient at the clinic. Hours are 9 am to 5 pm Monday to Friday.
Website

www.vch.ca/en/location-service/primary-care-clinic-three-bridges-community-health-centre-west-end
Address

4th Floor-1128 Hornby Street
Vancouver, BC, V6Z 2L4
Clients tend to not have a primary care physician, and/or may have challenges accessing traditional health services. Clients seeking assessment for methadone and suboxone starts should arrive at 12 noon to obtain appointments between 1 pm and 3 pm Monday to Friday, or inquire about alternative times. Clients may or may not have Medical Services Plan (MSP) coverage; walk-in clients will go through intake to become a patient at the clinic. Hours are 9 am to 5 pm Monday to Friday.

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Mailing Address

4th Floor-1128 Hornby Street
Vancouver, BC, V6Z 2L4

Contact

Phone 1: 604-331-8900

Fax: 604-844-2223

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Primary Care Clinic - Vancouver (Downtown Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides free primary health care and health information for residents ages 19 and up of the Downtown Eastside and Strathcona area who do not have a primary physician and who have challenges accessing traditional health care services; an intake is required before receiving services.

Provides free primary health care and health information for residents ages 19 and up of the Downtown Eastside and Strathcona area who do not have a primary physician and who have challenges accessing traditional health care services; an intake is required before receiving services. Services include medical exams, wound care, disease prevention, diagnosis, adult immunizations, addiction services, STI/HIV and hepatitis testing and treatment, and TB testing and care. Other services include a podiatrist, respiratory therapist, dietitian, pharmacy, and specialty hepatitis C program. Clients may or may not have Medical Services Plan (MSP) coverage. Free interpretation service is available for various languages. Hours are 8:30 am to 8 pm Monday to Friday, 9 am to 6 pm daily; no walk-in services.
Website

www.vch.ca/en/location-service/primary-care-clinic-downtown-community-health-centre
Address

569 Powell Street
Vancouver, BC, V6A 1G8
Services include medical exams, wound care, disease prevention, diagnosis, adult immunizations, addiction services, STI/HIV and hepatitis testing and treatment, and TB testing and care. Other services include a podiatrist, respiratory therapist, dietitian, pharmacy, and specialty hepatitis C program. Clients may or may not have Medical Services Plan (MSP) coverage. Free interpretation service is available for various languages. Hours are 8:30 am to 8 pm Monday to Friday, 9 am to 6 pm daily; no walk-in services.

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Mailing Address

569 Powell Street
Vancouver, BC, V6A 1G8

Contact

Phone 1: 604-255-3151

Fax: 604-255-0314

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Primary Care Clinic - Vancouver (Lily's Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

A specialty clinic that provides free primary health care and health information for residents ages 19 and up of the Downtown Eastside who do not have a primary physician, have challenges accessing traditional health care services, and have a mental health and/or addictions issue or an infectious disease (such as HIV or hepatitis C).

A specialty clinic that provides free primary health care and health information for residents ages 19 and up of the Downtown Eastside who do not have a primary physician, have challenges accessing traditional health care services, and have a mental health and/or addictions issue or an infectious disease (such as HIV or hepatitis C). Services include medical exams, wound care, disease prevention, diagnosis, adult immunizations, STI/HIV and hepatitis testing and treatment, and TB testing and care. Provides methadone or suboxone starts; new patient intake is dependent on adequate physician coverage each day, so individuals may call first to check or to arrange alternative times. Other services include podiatrist, dermatologist, respiratory therapist, dietitian, internal medicine consultations, and specialty hepatitis C program. Hours are 8:30 am to 4:30 pm Monday to Friday; no walk-in services.
Website

www.vch.ca/en/location-service/groundspring-primary-care-lilys-community-health-centre
Address

38 West Hastings Street
Vancouver, BC, V6B 1G4
Services include medical exams, wound care, disease prevention, diagnosis, adult immunizations, STI/HIV and hepatitis testing and treatment, and TB testing and care. Provides methadone or suboxone starts; new patient intake is dependent on adequate physician coverage each day, so individuals may call first to check or to arrange alternative times. Other services include podiatrist, dermatologist, respiratory therapist, dietitian, internal medicine consultations, and specialty hepatitis C program. Hours are 8:30 am to 4:30 pm Monday to Friday; no walk-in services.

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Mailing Address

38 West Hastings Street
Vancouver, BC, V6B 1G4

Contact

Phone 1: 604-215-4267

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Psychiatric Emergency Assessment and Treatment (PEAT)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides specialized emergency treatment for patients dealing with mental health or substance use emergencies.

Provides specialized emergency treatment for patients dealing with mental health or substance use emergencies. The secure and quieter unit includes four private-room beds, a consultation room, and a waiting lounge for four more patients. Services include rapid assessment, treatment and stabilization of mental health and/or substance use-related disorders, and integrated care from various consulting teams including addictions, medicine, and acute psychiatry staff.
Website

www.vch.ca/en/location-service/psychiatric-emergency-and-assessment-team-peat-lions-gate-hospital
Address

Lions Gate Hospital, 231 East 15th Street
North Vancouver, BC, V7L 2L7
The secure and quieter unit includes four private-room beds, a consultation room, and a waiting lounge for four more patients. Services include rapid assessment, treatment and stabilization of mental health and/or substance use-related disorders, and integrated care from various consulting teams including addictions, medicine, and acute psychiatry staff.

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Mailing Address

Lions Gate Hospital, 231 East 15th Street
North Vancouver, BC, V7L 2L7

Contact

Switchboard: 604-988-3131

Lions Gate Admissions: 604-984-5813

Fax: 604-984-3817

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Purdy Pavilion

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Residential care facility for adults ages 19 and up with complex health care needs who require 24-hour care.

Residential care facility for adults ages 19 and up with complex health care needs who require 24-hour care. Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Referral required from Home Health office following a health care needs assessment; do not contact the facility directly. Monthly rate is up to 80 percent of client's after-tax income.
Website

www.vch.ca/locations-services/result?res_id=29
Address

2221 Wesbrook Mall
Vancouver, BC, V6T 2B5
Services include nursing and personal care, medication administration, meals, laundry service, and social and recreational activities. Referral required from Home Health office following a health care needs assessment; do not contact the facility directly. Monthly rate is up to 80 percent of client's after-tax income.

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Mailing Address

2221 Wesbrook Mall
Vancouver, BC, V6T 2B5

Contact

Phone 1: 604-822-7289

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Rapid Access Addiction Clinic (RAAC) - Vancouver

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides temporary stabilization to patients seeking treatment for substance use disorders.

Provides temporary stabilization to patients seeking treatment for substance use disorders. Once patients are stabilized, they are subsequently transferred to a community care provider for ongoing monitoring, support, and rehabilitation. All services are free, and a Care Card is not required. Accepts self-referrals; new clients can access services on a walk-in basis at 9 am, and will be re-directed to an alternate resource if clinic is at capacity. Also accepts referrals from medical providers. Referral form is available on website. Clinic hours are 9 am to 4 pm, seven days a week.
Website

www.providencehealthcare.org/en/clinics/rapid-access-addiction-clinic
Address

Burrard Building, St Paul's Hospital, Room 2C-210-1081 Burrard Street
Vancouver, BC, V6Z 1Y6
Once patients are stabilized, they are subsequently transferred to a community care provider for ongoing monitoring, support, and rehabilitation. All services are free, and a Care Card is not required. Accepts self-referrals; new clients can access services on a walk-in basis at 9 am, and will be re-directed to an alternate resource if clinic is at capacity. Also accepts referrals from medical providers. Referral form is available on website. Clinic hours are 9 am to 4 pm, seven days a week.

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Mailing Address

Burrard Building, St Paul's Hospital, Room 2C-210-1081 Burrard Street
Vancouver, BC, V6Z 1Y6

Contact

Phone 1: 604-806-8867 Local 3

Fax: 604-297-9678

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Residential Historical Abuse Program (RHAP)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides access to free counselling services for adults ages 19 and up who were sexually abused as children (when age 18 or younger) while living in residential facilities that were funded or operated by the BC provincial government.

Provides access to free counselling services for adults ages 19 and up who were sexually abused as children (when age 18 or younger) while living in residential facilities that were funded or operated by the BC provincial government. Individuals can self refer by filling out an application online. After intake, clients are directed to approved counsellors in the community. The program arranges funding directly with the counsellor. Hours are 8 am to 4 pm Monday to Friday.
Website

www.vch.ca/en/service/residential-historical-abuse-program-rhap#short-description--6521
Address

200-520 West 6th Avenue
Vancouver, BC, V5Z 4H5
Individuals can self refer by filling out an application online. After intake, clients are directed to approved counsellors in the community. The program arranges funding directly with the counsellor. Hours are 8 am to 4 pm Monday to Friday.

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Mailing Address

200-520 West 6th Avenue
Vancouver, BC, V5Z 4H5

Contact

Phone 1: 604-875-4255

Fax: 604-874-7661

Email: rhap@vch.ca

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STAR (Sisters Together Active in Recovery)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Offers a wide variety of low-barrier outpatient treatment options for women having problems related to the use of drugs or alcohol.

Offers a wide variety of low-barrier outpatient treatment options for women having problems related to the use of drugs or alcohol. Treatment for women includes group programming for early and later stages of recovery, support drop-in groups, art therapy groups, and short-term individual counselling. Also provides access to addictions medication, mental health support, occupational therapy, recreation therapy, peer support, and employment counselling. STAR is a bisexual, gay, and transgender inclusive service and supports all women. Open referral. Services are free of charge. Available to individuals living in Vancouver, Richmond, or the North Shore. On a drop-in basis, also offers acupuncture and a SMART recovery group for women and men; call for schedule. Counselling may be available in Cantonese, depending on staff availability. Free interpretation is available for various languages as part of individual counselling. Wheelchair accessible. Office hours are 8:30 am to 5 pm Monday to Friday.

Provides harm reduction supplies, along with harm reduction education and referrals to other services and supports. Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Also provides safer drug use supplies such as crack pipe mouthpiece and screens, and safer sex supplies including condoms. Provides opioid users with free Take Home Naloxone Kits (Narcan) and training that can be used to reverse the effects of overdoses from opioids like heroin, methadone, morphine, oxycodone, and fentanyl.
Website

www.vch.ca/en/service/sisters-together-active-recovery-star
Address

Airport Square Tower, 220-1200 West 73rd Avenue
Vancouver, BC, V6P 6G5
Treatment for women includes group programming for early and later stages of recovery, support drop-in groups, art therapy groups, and short-term individual counselling. Also provides access to addictions medication, mental health support, occupational therapy, recreation therapy, peer support, and employment counselling. STAR is a bisexual, gay, and transgender inclusive service and supports all women. Open referral. Services are free of charge. Available to individuals living in Vancouver, Richmond, or the North Shore. On a drop-in basis, also offers acupuncture and a SMART recovery group for women and men; call for schedule. Counselling may be available in Cantonese, depending on staff availability. Free interpretation is available for various languages as part of individual counselling. Wheelchair accessible. Office hours are 8:30 am to 5 pm Monday to Friday.

Provides harm reduction supplies, along with harm reduction education and referrals to other services and supports. Needle exchange services include distribution of clean needles, sterile water, and alcohol wipes; disposal of used needles; and health information to encourage safer injection practices. Also provides safer drug use supplies such as crack pipe mouthpiece and screens, and safer sex supplies including condoms. Provides opioid users with free Take Home Naloxone Kits (Narcan) and training that can be used to reverse the effects of overdoses from opioids like heroin, methadone, morphine, oxycodone, and fentanyl.

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Mailing Address

Airport Square Tower, 220-1200 West 73rd Avenue
Vancouver, BC, V6P 6G5

Contact

Phone 1: 604-266-6124

Fax: 604-266-7134

Email: STAR@vch.ca

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Sexual Health Clinic - Boulevard (Pacific Spirit Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides free, comprehensive sexual and reproductive health services for all ages, all genders, and all orientations.

Provides free, comprehensive sexual and reproductive health services for all ages, all genders, and all orientations. Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Youth up to age 24 can drop in or call for an appointment 2 pm to 4:30 pm Tuesdays. All ages can book an appointment online for 3:30 pm to 6 pm Thursdays. No referral required. BC Care Card is not required to access service.
Website

www.vch.ca/Locations-Services/result?res_id=636
Address

Pacific Spirit Community Health Centre, 2110 West 43rd Avenue
Vancouver, BC, V6M 2E1
Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Youth up to age 24 can drop in or call for an appointment 2 pm to 4:30 pm Tuesdays. All ages can book an appointment online for 3:30 pm to 6 pm Thursdays. No referral required. BC Care Card is not required to access service.

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Mailing Address

Pacific Spirit Community Health Centre, 2110 West 43rd Avenue
Vancouver, BC, V6M 2E1

Contact

Centralized Youth Clinic Intake: 778-871-7132

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Sexual Health Clinic - East Van (Robert and Lily Lee Family Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides free, comprehensive sexual and reproductive health services for all ages, all genders, and all orientations.

Provides free, comprehensive sexual and reproductive health services for all ages, all genders, and all orientations. Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Youth up to age 24 can drop in or call for appointments during designated youth clinic hours (3 pm to 6 pm Monday to Wednesday, and 2 pm to 5 pm Fridays). Adult hours are 9:30 am to 12 noon Fridays. All ages can book appointments online for designated hours. No referral required. BC Care Card is not required to access service.
Website

www.vch.ca/Locations-Services/result?res_id=1156
Address

Robert and Lily Lee Family Community Health Centre, 1669 East Broadway
Vancouver, BC, V5N 1V9
Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Youth up to age 24 can drop in or call for appointments during designated youth clinic hours (3 pm to 6 pm Monday to Wednesday, and 2 pm to 5 pm Fridays). Adult hours are 9:30 am to 12 noon Fridays. All ages can book appointments online for designated hours. No referral required. BC Care Card is not required to access service.

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Mailing Address

Robert and Lily Lee Family Community Health Centre, 1669 East Broadway
Vancouver, BC, V5N 1V9

Contact

Centralized Youth Clinic Intake: 778-871-7132

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Sexual Health Clinic - Foundry Richmond

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides free, comprehensive sexual and reproductive health services for youth up to age 24, all genders, and all orientations.

Provides free, comprehensive sexual and reproductive health services for youth up to age 24, all genders, and all orientations. Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Hours are 2:30 pm to 6 pm Mondays, 8:30 am to 12:30 pm Tuesdays, 2 pm to 6 pm Wednesdays, and 1 pm to 4 pm Fridays. Serves Richmond. No referral required. BC Care Card is not required to access service.
Website

www.vch.ca/en/location-service/foundry-richmond-sexual-health-clinic
Address

Foundry Richmond, 101-5811 Cooney Road
Richmond, BC, V6Y 1B5
Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Hours are 2:30 pm to 6 pm Mondays, 8:30 am to 12:30 pm Tuesdays, 2 pm to 6 pm Wednesdays, and 1 pm to 4 pm Fridays. Serves Richmond. No referral required. BC Care Card is not required to access service.

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Mailing Address

Foundry Richmond, 101-5811 Cooney Road
Richmond, BC, V6Y 1B5

Contact

Phone 1: 604-675-0550

Fax: 604-674-0556

Email: foundryrichmond@vch.ca

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Sexual Health Clinic - Knight Street (South Vancouver Community Health Centre)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides free, comprehensive sexual and reproductive health services for all ages, all genders, and all orientations.

Provides free, comprehensive sexual and reproductive health services for all ages, all genders, and all orientations. Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Youth up to age 24 can drop in or call for appointments during designated youth clinic hours (2 pm to 4:30 pm Mondays, and 3:30 pm to 6 pm Thursdays). All age hours are virtual appointments 2 pm to 4:30 pm Mondays. All ages can book appointments online for designated hours. No referral required. BC Care Card is not required to access service. No referral required. Wheelchair accessible.
Website

www.vch.ca/Locations-Services/result?res_id=1086
Address

South Vancouver Community Health Centre, 6405 Knight Street
Vancouver, BC, V5P 2V9
Services include sexually transmitted infections and HIV testing, birth control options, emergency contraception, HIV pre-exposure prophylaxis (PrEP), pregnancy options counselling and referrals, harm reduction (including free condoms and naloxone kits), and immunizations. Youth up to age 24 can drop in or call for appointments during designated youth clinic hours (2 pm to 4:30 pm Mondays, and 3:30 pm to 6 pm Thursdays). All age hours are virtual appointments 2 pm to 4:30 pm Mondays. All ages can book appointments online for designated hours. No referral required. BC Care Card is not required to access service. No referral required. Wheelchair accessible.

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Mailing Address

South Vancouver Community Health Centre, 6405 Knight Street
Vancouver, BC, V5P 2V9

Contact

Centralized Youth Clinic Intake: 778-871-7132

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Short Term Assessment and Treatment (STAT) Centre

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Community bed-based program, providing specialized assessment and treatment to older adults (generally ages 65 years and older), with physical and/ or mental health concerns that co-exist with a combination of age-related psychological, cognitive, functional, and social needs.

Community bed-based program, providing specialized assessment and treatment to older adults (generally ages 65 years and older), with physical and/ or mental health concerns that co-exist with a combination of age-related psychological, cognitive, functional, and social needs. For Vancouver residents requiring a multidisciplinary approach. Additional eligibility details available on website. Services include medical and functional assessment, treatment for illness, strategies for coping with disabilities, education regarding aging and health promotion, a therapeutic activity program, a rehabilitative program, and assistance to continue living at home or to move to a residential care facility. Referral from a family physician is required. Hours of operation are 9:30 am to 2 pm Monday to Friday.
Website

www.vch.ca/en/location-service/short-term-assessment-and-treatment-centre-ubc-hospital
Address

UBC Hospital, Level 4-2221 Wesbrook Mall
Vancouver, BC, V6T 2B5
For Vancouver residents requiring a multidisciplinary approach. Additional eligibility details available on website. Services include medical and functional assessment, treatment for illness, strategies for coping with disabilities, education regarding aging and health promotion, a therapeutic activity program, a rehabilitative program, and assistance to continue living at home or to move to a residential care facility. Referral from a family physician is required. Hours of operation are 9:30 am to 2 pm Monday to Friday.

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UBC Hospital, Level 4-2221 Wesbrook Mall
Vancouver, BC, V6T 2B5

Contact

Day Hospital: 604-827-0993

Inpatient Unit: 604-827-0891

Fax: 604-827-0995

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Street Degree in Overdose Prevention

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Offers a peer training program in overdose response.

Offers a peer training program in overdose response. Provides training in areas such as overdose response, pain management, cultural safety, community resources, and managing extreme situations. Courses are held twice a month; participants receive a certificate upon completion.
Website

www.vch.ca/en/media/22736
Address

Japanese Hall, 487 Alexander Street
Vancouver, BC, V6A 1C6
Provides training in areas such as overdose response, pain management, cultural safety, community resources, and managing extreme situations. Courses are held twice a month; participants receive a certificate upon completion.

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Vancouver, BC

Contact

Email: overdoseresponse@vch.ca

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The CORE (Community Outpatient Recovery Experience)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a free 12-week (four to six hours per week) community-based substance recovery program for adults ages 19 and older living in Vancouver or Richmond.

Provides a free 12-week (four to six hours per week) community-based substance recovery program for adults ages 19 and older living in Vancouver or Richmond. Services include assessment, individual and group counselling, psychoeducational groups, acceptance and commitment therapy (ACT), cognitive processing therapy (CPT), relapse preention, life skills training, mindfulness/meditation groups, and acupuncture and other alternate therapies. Accepts clients on methadone maintenance who are withdrawing from other drugs. Staffed by a trauma-informed, culturally safe, and 2SLGBTQIA+ inclusive care team. Intake is through Access Central (hours are 9 am to 9 pm daily) or walk-in to the Robert and Lily Lee Family Community Health Centre during business hours (8:30 am to 4:30 pm Monday to Friday).
Website

www.vch.ca/en/location-service/core-community-outpatient-recovery-experience
Address

Robert and Lily Lee Community Health Centre, 3rd Floor-1669 East Broadway
Vancouver, BC, V5N 1V9
Services include assessment, individual and group counselling, psychoeducational groups, acceptance and commitment therapy (ACT), cognitive processing therapy (CPT), relapse preention, life skills training, mindfulness/meditation groups, and acupuncture and other alternate therapies. Accepts clients on methadone maintenance who are withdrawing from other drugs. Staffed by a trauma-informed, culturally safe, and 2SLGBTQIA+ inclusive care team. Intake is through Access Central (hours are 9 am to 9 pm daily) or walk-in to the Robert and Lily Lee Family Community Health Centre during business hours (8:30 am to 4:30 pm Monday to Friday).

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Robert and Lily Lee Community Health Centre, 1669 East Broadway
Vancouver, BC, V5N 1V9

Contact

Access Central Detox Referral Line: 1-866-658-1221

Phone 2: 604-675-2455 Local 3

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VAMP (Vancouver Addictions Matrix Program)

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a 12-week outpatient alcohol and drug treatment program for adults ages 18 and over.

Provides a 12-week outpatient alcohol and drug treatment program for adults ages 18 and over. Offers one program stream for gay/bisexual/queer men, and a coed program stream for individuals of all orientations. Transgender people are welcome in the stream which they feel suits them best. Accepts self-referrals. Program operates mainly on Tuesday and Friday afternoons. Both streams offer online and in person options; call for details. Free interpretation service in available for various languages. Serves residents of Vancouver.
Website

www.vch.ca/en/service/vancouver-addiction-matrix-program-vamp
Address

Three Bridges Community Health Centre, 1128 Hornby Street
Vancouver, BC, V6Z 2L4
Offers one program stream for gay/bisexual/queer men, and a coed program stream for individuals of all orientations. Transgender people are welcome in the stream which they feel suits them best. Accepts self-referrals. Program operates mainly on Tuesday and Friday afternoons. Both streams offer online and in person options; call for details. Free interpretation service in available for various languages. Serves residents of Vancouver.

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Three Bridges Community Health Centre, 1128 Hornby Street
Vancouver, BC, V6Z 2L4

Contact

VAMP: 604-331-8905

Three Bridges Reception: 604-331-8900

Fax: 604-714-6264

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Vancouver Detox

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides free inpatient medical withdrawal management for 24 stable adults ages 19 and up living in Vancouver.

Provides free inpatient medical withdrawal management for 24 stable adults ages 19 and up living in Vancouver. Clients length of stay is determined by healthcare workers and clinicians. Services include assessment, individual and group counselling, psychoeducational groups, acupuncture and other alternate therapies, and medical management for clients on supervised prescription withdrawal protocols. Accepts clients on methadone maintenance who are withdrawing from other drugs. Staffed by a culturally diverse, multidisciplinary team that uses medical and non-medical approaches to relieving withdrawal symptoms. Call the Access Central-Detox Referral Line for intake and orientation; hours are 9 am to 7:45 pm daily.
Website

www.vch.ca
Address

377 East 2nd Avenue
Vancouver, BC, V5T 1B9
Clients length of stay is determined by healthcare workers and clinicians. Services include assessment, individual and group counselling, psychoeducational groups, acupuncture and other alternate therapies, and medical management for clients on supervised prescription withdrawal protocols. Accepts clients on methadone maintenance who are withdrawing from other drugs. Staffed by a culturally diverse, multidisciplinary team that uses medical and non-medical approaches to relieving withdrawal symptoms. Call the Access Central-Detox Referral Line for intake and orientation; hours are 9 am to 7:45 pm daily.

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377 East 2nd Avenue
Vancouver, BC, V5T 1B9

Contact

Access Central Detox Referral Line: 1-866-658-1221

Appointments: 604-658-1280

Centre Phone: 604-658-1259

Fax: 604-658-1267

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Vancouver Junction – Robert and Lily Lee Community Health Centre

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a welcoming space where individuals age 19 and older can access substance use recovery groups; one-on-one peer support; group health, wellness, and social activities; and connection to community services.

Provides a welcoming space where individuals age 19 and older can access substance use recovery groups; one-on-one peer support; group health, wellness, and social activities; and connection to community services. Offers weekly trauma-informed mindful movement classes for all skill levels and therapeutic art classes. Smudge and Feather offers smudge ceremonies and recovery discussions that incorporate Indigenous ways of knowing, seeking, and healing. No referral required to access services; clients who wish to attend can register, and some sessions welcome drop-ins. Hours vary Tuesdays, Wednesdays, Fridays, and Saturdays; see website for current program calendar.
Website

junctionbc.ca/vancouver
Address

1669 East Broadway
Vancouver, BC, V5N 1V9
Offers weekly trauma-informed mindful movement classes for all skill levels and therapeutic art classes. Smudge and Feather offers smudge ceremonies and recovery discussions that incorporate Indigenous ways of knowing, seeking, and healing. No referral required to access services; clients who wish to attend can register, and some sessions welcome drop-ins. Hours vary Tuesdays, Wednesdays, Fridays, and Saturdays; see website for current program calendar.

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1669 East Broadway
Vancouver, BC, V5N 1V9

Contact

Phone/Text: 604-812-3139

Email: vancouverjunction@vch.ca

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Vancouver Junction – Three Bridges Community Health Centre

Provided by Vancouver Coastal Health (VCH) - Vancouver
53 other services offered by this agency

Provides a welcoming space where individuals age 19 and older can access substance use recovery groups; one-on-one peer support; group health, wellness, and social activities; and connection to community services.

Provides a welcoming space where individuals age 19 and older can access substance use recovery groups; one-on-one peer support; group health, wellness, and social activities; and connection to community services. Offers weekly trauma-informed mindful movement classes for all skill levels and therapeutic art classes. No referral required to access services; clients who wish to attend can register, and some sessions welcome drop-ins. Hours vary Mondays and Thursdays; see website for current program calendar.
Website

junctionbc.ca/vancouver
Address

1128 Hornby Street
Vancouver, BC, V6Z 2L4
Offers weekly trauma-informed mindful movement classes for all skill levels and therapeutic art classes. No referral required to access services; clients who wish to attend can register, and some sessions welcome drop-ins. Hours vary Mondays and Thursdays; see website for current program calendar.

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1128 Hornby Street
Vancouver, BC, V6Z 2L4

Contact

Phone/Text: 604-812-3139

Email: vancouverjunction@vch.ca

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Vancouver Coastal Health (VCH) - Vancouver

Website

Contact

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Mailing Address

54 services offered by: Vancouver Coastal Health (VCH) - Vancouver

Access and Assessment Centre (AAC)

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Addiction Services - Vancouver (Downtown Community Health Centre)

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Addiction Services - Vancouver (Evergreen Community Health Centre)

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Addiction Services - Vancouver (Raven Song Community Health Centre)

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Addiction Services - Vancouver (South Community Health Centre)

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Addiction Services - Vancouver (Three Bridges Community Health Centre)

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Adult Mental Health Program - Vancouver (Goldcorp Centre for Mental Health)

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Adult Mental Health Program - Vancouver (Raven Song Community Health Centre)

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Adult Mental Health Program - Vancouver (Robert and Lily Lee Family Community Health Centre)

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Adult Withdrawal Management Program (Detox)

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Assertive Community Treatment (ACT) Team

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Banfield Pavilion

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Central Addiction Intake Team (CAIT)

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Child and Youth Mental Health - Vancouver (Cambie Street)

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Dogwood Lodge

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