Receives, reviews, and responds to suggestions, compliments, and complaints about Service Canada's delivery of services. Acts as a neutral organization without access to client files. Clients should first try to resolve their issue(s) with the responsible Serv...

Private agency providing tax reviews and applications, taxpayer relief requests, personal and trust tax filings, tax appeals, and estate and trust planning for people with disabilities. Also works to determine if there are any tax credits, deductions, or benef...

Promotes access to justice in BC by providing, coordinating, and fostering quality pro bono legal services for people and nonprofit organizations of limited means. Provides legal training, resources, and information to individuals and organizations facilitatin...

Helps qualified persons with disabilities to save for long-term financial security, and enables people receiving social assistance to protect their assets and income. Assists individuals with disabilities to apply for a Disability Tax Credit (DTC) and a Regist...

Independent body committed to creating and maintaining community confidence in advertising. Complaints about advertisements can be sent in by mail or submitted online. Office hours are 9 am to 5 pm Eastern time, Monday to Friday. Nonprofit society.

Provides one-on-one assistance people with disabilities to apply for, and appeal the denial of, provincial (PWD) and federal (Canada Pension Plan) disability benefits. Files back-taxes for people with provincial disability benefits and helps people with the Di...

Offers drop-in advocacy services to mental health consumers/survivors. Provides information, support, and representation to resolve income, housing, and family law problems. Assists with welfare benefits, debt issues, tenancy disputes, and child protection con...

Lobbies all levels of government and business globally for smoke-free air in all public places and workplaces. Current campaigns include smoke-free multi-unit dwellings, eliminating tobacco sales in pharmacies and duty-free, increasing cigarette taxes, making ...

Provides form completion assistance for a range of legal issues. Areas of service include Aboriginal law, animal law, civil litigation, family law, federal government complaints, health and disabillity, housing, human rights, income support and benefits, infor...

Provides legal outreach to artists and arts organizations. Offer resources, workshops, and clinics where artists can meet confidentially with an experienced lawyer. Payment is by donation. Clinics run by volunteer lawyers and law students are held twice a mont...

Provides basic, clear online information about provincial and federal disability benefits, income assistance and other income support programs, as well as tenancy, in order to empower people to advocate for themselves. Website contains frequently asked questio...

Protects individuals living in BC assisted living residences through the registration of residences, administration of assisted living health and safety standards, and investigation of complaints related to health and safety concerns. Seniors assisted living r...

Provides disability and health related support services to Aboriginal individuals, families, and service providers through three core programs: the Disability Case Management Program, the Registered Disability Savings Plan (RDSP) Program, and the Persons with ...

Provides the public with a list of member therapists who work with issues such as couple and family difficulties, depression, anxiety, stress, infidelity, sexual difficulties, child behaviour problems, trauma, and eating disorders. Promotes training and educat...

Professional association that represents Registered Clinical Counsellors (RCC) in BC. Counsellors with the RCC designation have met specific educational and training criteria and also committed to upholding certain standards of practice. BCACC receives and inv...

Regulates licensed practical nurses, midwives, nurse practitioners, registered nurses, and registered psychiatric nurses in BC. Duties include registering nurses, setting standards of practice, assessing nursing education programs, addressing complaints about ...

Regulates social workers registered in the province of BC. Website has online registry of all registered social workers, under 'Find a Social Worker.' Does not provide referrals to social workers. Hours are 9 am to 5 pm Monday to Friday.

The umbrella organization for individual community-based Crime Stoppers programs in the province. Works with local Crime Stoppers programs to engage the public to provide information about crimes anonymously. Each local Crime Stoppers program works with citize...

Advocates for reform within the BC family justice system. Employing a human-centred design model, uses action instead of research to promote a learn-as-you-go model to try to effect change within the system. Designs and supports initiatives that preserve or im...

Provides regulatory rules to protect depositors and policyholders against insolvency of a trust company, credit union, or insurance company; and to safeguard consumers against improper market conduct in the financial services and real estate industries. Does n...

Provides continuing education opportunities and annual events for members and professionals in the funeral service field, including apprenticeship and training programs for those new to the field. Works with Consumer Protection BC to investigate inquiries and/...

Tracks and follows up on reports of hate crimes, coordinating with local police as appropriate. People may call to obtain general information or to speak to police about a hate incident. Community liaison is provided by both this office and the Multiculturalis...

Develops, manages, and administers a wide range of housing options, including subsidized housing. Serves low-income seniors and families, Aboriginal people, people with disabilities, women and children at risk of violence, people experiencing homelessness, and...

Carries out scholarly research, writing, and analysis for law reform; collaborates with government; and provides publications, resources, and support for outreach and public information. The Canadian Centre for Elder Law (CCEL) carries out similar work focused...

Conducts and manages commercial gaming in BC in accordance with the Gaming Control Act. Generates income for charitable organizations. Offers information on how to play lottery games. Also investigates complaints by people who think they should have won or wer...